Consumer Tech Fintech Apps: Android Users Cost 50% Less Than iOS, Activate Accounts 2X More Frequently John Koetsier Senior Contributor Opinions expressed by Forbes Contributors are their own. John Koetsier is a journalist, analyst, author, and speaker. Following New! Follow this author to stay notified about their latest stories.
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[+] internet online investment getty New fintech customers onboard via mobile apps at half price on Android compared to iOS, according to a new report. Despite that, they’re twice as likely to register an account in the app. The average cost to acquire a new app user in the fintech space via advertising dropped from $2.
45 last year to $2. 33 this year: $4. 35 on iOS, $2.
09 on Android. Of course, getting an app install is the easy part. Converting that app install into an actual sign-up is harder, and activating that sign-up into a customer who deposits money, purchases insurance, or transfers crypto is much more expensive.
According to the report by app marketing company Liftoff, only about 20% of app installers actually sign up, and only about 11% actually activate their account (full disclosure, I co-host Liftoff’s Mobile Heroes Uncensored podcast). Cost per install (CPI), cost per registration (CPA), and install to activation (ITA) costs for . .
. [+] fintech apps in 2022. Liftoff And that means real costs of acquire new mobile customers in fintech are not cheap.
Finding a new app user who actually signs up in-app to create an account costs over $8 on Android (over $22 on iOS). And acquiring active customers is even more expensive: $13. 17 on Android, and almost $67 on iOS.
Why the disparity? “Traditionally iOS users monetize better, providing higher ROI than Android,” says Liftoff CMO Dennis Mink. “But that’s evolved over time, and given that Android users now cost so much less to acquire and are activating at more than twice the rate of iOS users, finance app marketers would be wise to invest further into growing their Android customer base. ” MORE FOR YOU Google Issues Warning For 2 Billion Chrome Users Forget The MacBook Pro, Apple Has Bigger Plans Google Discounts Pixel 6, Nest & Pixel Buds In Limited-Time Sale Event There is some good news across the board in the new report: the cost to get new users has been declining for all of 2022.
In November 2021, activating new customers in fintech mobile apps peaked at nearly $25, averaged across both major mobile platforms. That same active customer only costs an average of $13. 55 to acquire now.
Interesting, banking app users are the cheapest to acquire, at only $1. 50 per user, while fintech users are $2. 41 and investment app installs are the most expensive — and hardest to convert to actual customers — at $2.
65. Banking vs fintech vs investment app install costs Liftoff The report is based on an analysis of 182 billion ad impressions, 2. 4 billion consumer clicks, and 16.
5 million app installs. It is available on Liftoff’s website. Follow me on Twitter or LinkedIn .
Check out my website or some of my other work here . John Koetsier Editorial Standards Print Reprints & Permissions.
From: forbes
URL: https://www.forbes.com/sites/johnkoetsier/2022/09/21/fintech-apps-android-users-cost-50-less-than-ios-activate-accounts-2x-more-frequently/
